Help Center

Shipping

Shipping destinations:

• We ship only in the United States.  We ship USPS First Class on most orders. We also offer USPS Priority Mail and USPS Priority Mail Express upgrades.

Shipping times:

• Orders may take up to 7-10 business days to be delivered to you and we ship within 1 business day.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over $50 will have free shipping.
• Orders under $50 will be charged for shipping depending on your chosen delivery method.  Full pricing will be displayed at checkout. 

Payment Options

You can select your preferred payment method at checkout.

• We accept secure payments for customers via Credit Cards, Debit Cards, Apple Pay, Google Pay, Venmo & PayPal. 

Returns and Refunds

You can order products from Mouth Off with confidence. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

• Your satisfaction is guaranteed. If we make a mistake, we’ll fix it. If you are not satisfied with your Mouth Off products for any reason, you may return all unopened products within 30 days for a refund. Just email us and let us know and we’ll give you your money back and arrange for the return of the products.

• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.

• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

• For returns, please email mouthoffgum@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.

• We will email you back with instructions on where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

• Please note that customers are responsible for shipping costs of returned items.

• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.

• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Placing Orders

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for Mouth Off Dissolving Gum - we will ship your package within 1 business day.

Our support team is always happy to guide you at any step!